Lots of small business owners show reluctance when it comes to opening a new merchant account. Small and home-based businesses might be able to get by without processing credit cards, but it costs them a lot of money in the long-run.
Today’s consumers don’t carry cash like they used to; these consumers expect to be able to use credit and debit cards at the businesses that they frequent. If you ignore these demands, the customers might choose another establishment over yours. It is crucial to offer customers multiple payment options.
At first glance, starting a merchant account may seem intimidating, but it’s actually a simple process that comes with many benefits:
Increase Revenue
Almost every consumer has a debit or credit card. If you give these people more purchasing options, they are more likely to spend money. Customers who carry credit cards are likely to make impulse buys; when they do this at your business, it helps to pad your bottom line.
You never want to limit your customer’s spending. If you offer them a variety of payment options, you make it easier to spend money at your business.
Increase Efficiency
Fast food restaurants let people pay for their meals with credit cards; they do this because it’s faster to pay with a card than with cash. New credit terminals allow customers to simply swipe their card and enter their pin for payment; they don’t need to count out cash and get change from the cashier.
Over time, these quick transactions add up. When you give customers a credit card option, you increase efficiency at your checkout counter.
Customer Satisfaction
As mentioned earlier, customers love flexibility; when you provide your customers with multiple payment options, they are more likely to frequent your establishment. Almost every customer that steps on your property will expect to be able to pay with cash, credit, gift cards and debit cards.
If you don’t offer them these choices, they feel like you aren’t offering them the flexibility they expect; eventually, this leads to angry customers who don’t frequent your business.
Online Payments
Taking your business online is a crucial part of success; in today’s world, lots of people do the majority of their shopping online. A reliable merchant account allows you to accept orders online and over the phone; this provides customers with a pleasurable and easy shopping experience.
Getting a merchant account is an easy way to expand your business. Customers expect certain perks from the businesses that they frequent; one of these perks is credit and debit card use.
This blog was written by Charge.com Payment Solutions, Inc., a trusted provider of credit card processing solutions for businesses. Help grow your business by adding credit card processors and other payment processing capabilities. More information can be found on their website.